I want to exchange my item, how do I do it? April 25, 2023 10:50 Updated Unfortunately, we do not carry out exchanges, you must therefore make a return and then a new order via the website. Related articles How do I make a return? How long do I have the right to return? Do I have to pay for my return? How do I know if you have received my return? I have paid by card, when will I receive my refund?