FAQ

Order & Payment

• Add products
• I want to extend the due date?
• Do you have Swish?
• What payment options do you have? And are they safe?

Guarantee & Discount

• What is your guarantee?
• How long is the guarantee valid? And on which products?
• I have a discount code, how do I do it?
• Can I add a discount code afterwards?

Our products

• Why is water hose so special?
• What lengths and colors is the hose in?
• Can you use textile hose for the hose reel?
• What is the water hose made of?
• Can you have a hose longer than 15 m on the hose reel?
• Is there an extra coupling hose for the hose reel?

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Delivery & Shipping

• How fast can I get my goods?
• How are my products delivered?
• What are the shipping costs?
• What happens if I do not pick up my package within 7 days?
• Is your order delayed?

Returns & Complaints

• I want to complain, where do I turn?
• How do I return a part of an item?
• How long do I have a right to make a complaint?
• I regret my purchase!

Retailer

• I want to "feel and squeeze" the products. Where are you?
• How do I become a reseller?
• How do I log in to the B2B-portal?

Social Media

• Are you on Instagram?
• I like Facebook! Are you there?
• I would like to collaborate with you! How do I do that?

Customer information

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