If you do not pick up your package at the delivery point, it will be returned to us. The same applies if you have entered the wrong address. An agent provides the package for 7 days, before sending it back to us.
In cases where you do not pick up the ordered package, we charge a fee of SEK 195. The fee refers to shipping and overheads and is deducted from your refund.
Therefore, remember to always pick up your orders within 7 days of your package arriving at the post office.